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Privacy policy

Privacy policy

Last updated: 02/07/2025

DesignStream (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights under UK GDPR.

1. What We Collect

When you interact with our service, we may collect the following:

  • Personal information: Name, email address, billing address

  • Payment details: Processed securely via Stripe (we do not store card info)

  • Project-related content: Any design briefs, brand assets, or reference files you provide

  • Usage data: Information about how you use our site (via analytics tools)

2. How We Use Your Data

We use your information to:

  • Provide and manage your subscription

  • Communicate with you about design work

  • Improve our website and services

  • Comply with legal obligations

3. Legal Basis for Processing

We process your data based on:

  • Contract – to provide the services you’ve subscribed to

  • Consent – for marketing (only if you opt in)

  • Legal obligation – for invoicing and compliance

4. Data Storage & Security

Your data is stored securely using third-party platforms such as:

  • Stripe for billing

  • Trello for project management (depending on your setup)

  • Google Workspace for communication and file storage

We take reasonable steps to protect your data but cannot guarantee absolute security.

5. Sharing Your Data

We never sell your data. We may share it with:

  • Service providers (e.g. Stripe, analytics tools)

  • Legal authorities if required by law

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Withdraw consent at any time (e.g. unsubscribe from emails)

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at hello@designstream.uk.

7. Cookies

We use cookies to improve your experience and gather usage stats. You can disable cookies via your browser settings.

8. Changes

This policy may be updated. Any major changes will be communicated via email or website notice.