First 5 customers get 25% off their first month. Use code EARLYBIRD

First 5 customers get 25% off their first month.

Use code EARLYBIRD

Terms and conditions

Terms and conditions

Last updated: 02/07/2025

Welcome to DesignStream. By subscribing to our service, you agree to the following terms:

1. Service Overview

DesignStream provides unlimited graphic and web design requests for a flat monthly fee.

  • Requests are handled one at a time, in the order that you (the client) decide by ordering the Trello board.

  • Typical turnaround time is 2–5 business days per request, depending on complexity.

  • You may submit unlimited revisions on any active request.

2. Payments & Billing

  • The service is £999/month, billed automatically via Stripe.

  • Payment is due upfront at the beginning of each billing cycle.

  • All payments are non-refundable, including for partial months or unused time.

3. Cancellations & Pausing

  • You may cancel your subscription at any time. Your access will remain active until the end of the current billing cycle.

  • We do not offer prorated refunds.

4. Intellectual Property

  • You retain full ownership of all final design files delivered to you.

  • DesignStream reserves the right to showcase work publicly for portfolio purposes unless you request otherwise in writing.

  • Stock assets used may be subject to third-party licensing terms.

5. Scope Limitations

DesignStream is not intended for:

  • Motion graphics, video editing, or 3D work

  • Long-form documents or books

  • Large-scale front-end or back-end development

    We reserve the right to decline requests outside the scope of typical graphic and web design work.

6. Turnaround & Communication

  • DesignStream works weekdays only (Monday - Friday).

  • All communication takes place via email, and Figma comments or another platform of your choice.

  • Delays may occur based on the quality of briefs, number of revisions, or external dependencies.

7. Liability

We aim to deliver high-quality design work but make no guarantees about the success of any individual asset.

DesignStream is not liable for any business losses, missed opportunities, or third-party disputes.

8. Updates

We may update these Terms & Conditions from time to time. Continued use of the service constitutes acceptance of the latest version.